An absolutely true story!
A few years ago, a lovely lady turned-up at our practice, and asked to see me, as a friend had suggested that we would be sympathetic to her. She was ushered to my office and after a few pleasantries, I asked how I could help.
‘I’ve come to get a free hearing-aid’, she said.
‘Who told you that we can provide this?’ I asked, somewhat flummoxed and querying her sanity.
‘A good friend, and a number of her family, have already been to see you’, she quietly said.
I was thinking around all those who might have told her this, but her sincerity told me that this gift was something she believed she could have.
She obviously was not prepared to divulge her friend’s name, but was able to tell me the town from which both came.
Then like a flash, it all fitted together. In that town I had worked with some seven members of an extended family, and had fitted a number with hearing aids.
It turned out that her friend had told her that I had supplied THREE hearing aids, but she had heard it as FREE hearing aids!
Audiometric testing proved what I had just witnessed…a simple mis-understanding. We both laughed over this and she was ultimately fitted with a better aid than the one she had previously!